Terms & Conditions

1. Introduction

• Company Information: Onion Data Labs LLC, a North Carolina-based limited liability company (LLC), provides data analytics consulting services. These Terms & Conditions ("Terms") govern your use of our website and services.

• Acceptance of Terms: By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Use of Website and Services

• Eligibility: Access to our website and services is limited to individuals aged 18 and older who can form legally binding contracts under applicable law.

• Permitted Use: You are granted a non-exclusive, non-transferable, revocable license to access and use our website for lawful purposes. Unauthorized use, such as exploiting the services for illegal activities or attempting to gain unauthorized access to our systems, is strictly prohibited.

• Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Services Provided

• Description of Services: Onion Data Labs LLC offers a range of data analytics services, including but not limited to business insights, AI & predictive analytics, data engineering, and bioinformatics. All services are provided on an "as-is" basis.

• Service Availability: We make reasonable efforts to ensure the availability of our services; however, we do not guarantee that our services will be uninterrupted or error-free. We are not liable for any disruptions or failures beyond our control.

4. Intellectual Property

• Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Onion Data Labs LLC or its content suppliers and is protected by U.S. and international intellectual property laws.

• Limited License: You may view, download, and print content from our website for your personal or internal business use only. You are not permitted to modify, reproduce, distribute, or exploit our content for commercial purposes without prior written consent from Onion Data Labs LLC.

• Prohibited Actions: You may not decompile, reverse engineer, or otherwise attempt to discover the source code of our website or services.

5. Confidentiality

• Confidential Information: Both parties agree to keep confidential all proprietary information, trade secrets, and other sensitive information shared during the course of the engagement. Confidential information will not be disclosed to any third party without prior written consent.

• Non-Disclosure Agreement (NDA): In cases where the project involves particularly sensitive information, a separate NDA may be executed to further protect the confidentiality of the information exchanged.

6. Limitation of Liability

• Disclaimer of Warranties: Onion Data Labs LLC provides its services "as is" without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

• Liability Cap: To the maximum extent permitted by law, Onion Data Labs LLC's liability for any claim arising out of these Terms or the services provided is limited to the amount paid by the client for those services. In no event will Onion Data Labs LLC be liable for any indirect, incidental, special, or consequential damages.

7. Indemnification

• Client Responsibility: Clients agree to indemnify, defend, and hold harmless Onion Data Labs LLC, its officers, directors, employees, and agents, from any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from their use of our services or breach of these Terms.

8. Modifications to Services and Terms

• Right to Modify: Onion Data Labs LLC reserves the right to modify or discontinue any aspect of our services at any time without prior notice.

• Amendments to Terms: We may update these Terms periodically. Any changes will be effective immediately upon posting on our website. Continued use of our website and services after any changes constitute your acceptance of the revised Terms.

9. Payment Terms

• Billing and Payment: All services provided by Onion Data Labs LLC are subject to fees. Invoices are due and payable within [specific payment period, e.g., 30 days] from the date of issuance. Late payments may incur interest charges at the rate of [interest rate] per month on the outstanding balance.

• Disputed Charges: Any disputes regarding charges must be raised within [timeframe, e.g., 15 days] of receipt of the invoice, or the charges will be deemed accepted.

10. Termination

• Grounds for Termination: Either party may terminate this agreement with written notice if the other party breaches any material term of these Terms and fails to cure the breach within [specific period, e.g., 30 days]. Onion Data Labs LLC may also terminate services if the client fails to pay fees when due or engages in conduct that could harm our reputation.

• Effect of Termination: Upon termination, all outstanding fees become immediately due and payable. Both parties must return or destroy all confidential information belonging to the other party.

11. Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

• Arbitration Clause: Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in [specific city/county in North Carolina], in accordance with the rules of the American Arbitration Association (AAA).

• Jurisdiction: If arbitration is not applicable, any legal proceedings will be held in the state or federal courts located in [specific jurisdiction in North Carolina].

12. Miscellaneous

• Entire Agreement: These Terms, along with any additional agreements related to specific services, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

• Waiver: Failure to enforce any provision of these Terms will not be considered a waiver of the right to enforce it later.

13. Contact Information

• How to Contact Us: If you have any questions or concerns about these Terms, please contact us at:

  • Onion Data Labs LLC

  • 5000 Underwood Arbor Pl, Cary, NC 27518

  • Email: info@oniondatalabs.com

  • Phone: 919-448-8826

14. Privacy Policy

• Link to Privacy Policy: Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Force Majeure

• Unforeseen Circumstances: Onion Data Labs LLC will not be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including natural disasters, war, strikes, pandemics, and government actions.

16. Acknowledgment

• User Acknowledgment: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms applicable to specific services.

17. Governing Law and Dispute Resolution

• Governing Law: The laws of the State of North Carolina govern this agreement without giving effect to its conflict of law provisions.

• Dispute Resolution: Any disputes arising under or related to these Terms will be resolved through binding arbitration, with any legal actions pursued in the courts of North Carolina.